Good old Jon pursued IVF Wales just now, after I got really worked up with them yesterday. I sat on the phone forever and a day, only to be re-routed to the back of the queue every time I reached the front and selected the "appointments / waiting list" option.
You know there are moments when you want to throw a plate or stab yourself in the leg? Well, I had one of those. When they happen, I think they scare Jon into action and quite often we get somewhere ; )
So, eventually he got hold of a nice lady called Sian who gave us her direct dial. She also told us the waiting list for initial appointment is actually 14 - 16 weeks, so it's not that we've been forgotten. And our referral has definitely been received.
Praise the Lord! Now we have a new deadline to work towards so I can readjust my expectations. And stop worrying about whether I'm failing (to be demanding enough)......
